Help

Payment Options: (top)

• Visa
• MasterCard
• Amex
• Checks
• Money Orders

Pricing Policies: (top)

• Aiello's Sporting Goods is pleased to offer our customers, what we consider to be the widest selection of top quality basketball systems, goals, backboards, and nets. We purchase direct from most of our vendors & have been providing some of the best dealer pricing available. Our listed prices are usually less than our competitors, if not, we will match there prices in most cases.

• Aiello's Sporting Goods reserves the right to make adjustments on prices & products due to errors, changing market conditions, product discontinuation or typographical errors in advertisement. Aiello's Sporting Goods is not responsible for manufacturer price changes which may occur at any time without notice.

Product Availability Policy: (top)

• Most orders for In-Stock products begin the order process as soon as your online purchase is completed. Your In-Stock product will be shipped once the item is located in stock, your payment is approved, and the receiving address is verified. You will not be charged for any product until it is shipped to your home or institution.

• Aiello's Sporting Goods will attempt to represent only products that are available from manufacturers. We are constantly checking with manufacturers for updated products as well as discontinued products. Due to back orders from manufacturer's and/or distributor's delayed shipments, we cannot accept responsibility for the unavailability of products promoted on our website.

About Your Order (E-mail): (top)

• After your order has been placed, you will receive a purchase confirmation via e-mail. If you don't receive an e-mail in a timely manner, please contact us by phone.

Cacellations & Returns: (top)

• All orders cancelled before they are shipped will be issued a refund, minus a 7% administration fee.
• Once a product has been shipped, customers are responsible for making shipping arrangements and for the cost of freight to and from the destinations. Refunds will be posted once the products are returned to the warehouse. We do not credit back shipping charges of the original purchase.
• If you wish to return your order within 10 days, you must call & obtain a "Return Merchandise Authorization" (RMA). No returns of any type will be accepted without an RMA. Refunds will be posted once the products are returned to the warehouse.
• All returns & exchanges must be new, unused & in resell-able condition. Also all products must contain original packaging, manuals & accessories.
• All returns of products are subject to a 20 to 40% restocking fee.

Shipping Process:

• Please allow 2-3 business days to process your order. Products typically arrive to your home or institution within 8 to 12 business days after leaving the warehouse.
• Larger & heavier products can only be shipped via ground freight & can not be expedited.
• Freight drivers are not responsible for delivering products into your home or institution. We strongly encourage you to have someone available to assist you with heavy products.
• Any additional services, such as two-man delivery, inside delivery, lift-gate trucks are not included in the price of shipping. Additional services cost between $75.00 & $150.00 extra. You may purchase these services directly from the freight company when they call you for an appointment to deliver your product(s).
• Most delivery companies will call & notify you to schedule a delivery date & time. Usually there is a 3 to 5 hour timeframe for the delivery & someone must be home to sign for the products.
• Upon delivery, inspect the carton(s) for any damage that might have occurred during shipment. It is common for a carton to show some wear, however if it is evident that damage has occurred, refuse the delivery & contact us immediately.
• If internal damage is found upon opening your shipment, you must call us within 10 days of receipt of delivery. Aiello's Sporting Goods will either replace the damaged parts or have the product completely replaced at no cost to you. Any request for replacement after 10 days of receipt of delivery, you will incur charges for replacement parts & shipping costs.

Shipping Costs/Policies: (top)

• Prices for shipping are usually posted along side of the price of the product. Some items might not have shipping cost posted, please call us before ordering for shipping quote. Shipping charges for orders placed on this website are based on the weight of the product ordered. Multiple products of the same manufactured typically receive a volume-shipping discount; please call us for a quote & shipping date before you place your order.
• Alaska, Hawaii, International Orders. For shipments outside of the continental USA, please call us at 678-558-2242 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it for a shipping quote.
• We do not ship to Post Office Boxes.

• Aiello's Sporting Goods retains the right to adjust shipping & handling costs accordingly if the order is outside of our normal weight & dimension standards.

• Not sure what your shipping charges are? Please call a Customer Service Specialist further assistance.

Installation Service: (top)

• Call Aiello's Sporting Goods and we can provide you with manufacturer installation guides and/or help you find a local installer in your area to assist you with your new system.

Warranties (top)

• Aiello's Sporting Goods does not provide warranties on any of the products we sell. All products are backed by the manufacturer. If you find your product to be defective, please refer to the warranty accompanied with your product. If you need an address and/or phone number for the manufacturer, please contact us.

Information Sharing & Disclosure:    (top)

• Aiello's Sporting Good does not rent, sell, or share personal information about you or your business with other people or non-affiliated companies except to provide products or services that you’ve requested.
• We welcome your questions, comments, and concerns about your privacy, so please contact us with any & all feedback pertaining to privacy, or any other issue.

LEGAL DISCLAIMER:  (top)

• Seller hereby expressly disclaims all warranties either expressed or implied warranty of merchantability or fitness for a particular purpose. This disclaimer by seller in no way affects the terms of the manufacturer’s warranty, if any. Title to goods herein being purchased is retained by seller until goods are paid for by the purchaser & at that time title passes to purchaser. Manufacturer warranties for exported goods may vary or even be null & void.

What are people saying about Online Shopping: (top)

"The site is great, very comprehensive... I was really happy to see that I could find a great site like yours. Here it's hard to find all these things and I'd probably use your services again. . . . " Y. B. Naharia, Israel

"Fast, easy, great selection, and a previous order was taken care of and delivered as promised. Thanks, I will continue to do business with you. I have many more helmets to collect." J. B. Lawrenceville, GA

"I think you guys run a tight ship. Everything is brief and to the point. Two thumbs up for you." M. V. Rochester, NY

"A simple and awsome way to shop for sports memorabilia." A. E. Richmond, VA

"It has a lot of products that I've never seen before or wouldn't know where to look for." M. M. Roseville, MN

"Many many products! Shopping on-line is quick and easy!" R. M. Sterling, VA

"I liked the search capabilities and a wide range of resources. ...Good site for us hopeless sports enthusiasts." A. A. Northridge, CA

"I liked the easy way of finding the team I was looking for - good categories - good explanation of products - easy ordering . Thanks!" S. S. Burlington, CT

"This is like the fourth time I use this service with very good experiences. Thank you" L. E. Mexico City, DF

"I like the site and will certainly order more things in the near future. . . " D. S. SAINT PAUL, MN

"I just recieved my Dodger alarm clock today, it is wonderful! Thank you for helping me out with my decorating!" L. B. Santa Barbara, CA

"This way of ordering is very efficient. I liked how descriptive the information was about how successful people have been with the use of this site." A. R. Baldwin City, KS

"I think the site offers quite a variety of sports equipment. I will mention this site to my friends... Thanks" R. B. Glen Head, NY

"You have a great selection of jerseys. Not a single retailer in Pittsburgh sells anything like this. The ordering process was very simple and straighforward. Thank you for giving me the option to send a check. Thanks" B. P. Bridgeville, PA

"Very easy to follow. Thank you very much...I'll remember Online Sports" W. A. San Francisco, CA

"Very good service the last time I ordered so I'm back!" S. B. Crawford, TX

"Your site is GREAT! It's user friendly, you have many items to offer...impressive!" M. B. Westlake, CA

"I love the site. You cannot find much on this topic in libraries or book stores." K. W. Wild Rose, WI

"EVERTYHING ROCKS!" M. H. Longwood, FL

"Had everything I could possibly want to order regarding the Buffalo Bills . . . Keep up the good work!" T. S. Oregon, OH

"I like this site, specifically the search engine - not all sporting good sites have such features." M. G. Morgantown, WV

"I would like to thank you very much for the speedy and efficient delivery of my PNF Stretching manual. I will enjoy it. I will look forward in dealing with you in the near future. Sincerely," M. B. Calgary, Canada

"Very comprehensive and easy to use. I would recommend it to others." A. M. Atlanta, GA

"Great Site. Direct and to the point. Outstanding!" P. R. Grosse Pointe, MI

"I can find videos I can't find anywhere else." D. D. Redondo Beach, CA

"Thank you very much. This amount is fine and I am pleased to recommend your company to anybody else requiring products that you supply. Thank you again!" J. K. Dublin, Ireland

"Dear Online Sports, I have already received my Orange Denver jersey. I am very pleased with the quality and the price! You can be sure that I will buy other products through your company. Again, thank you for providing a superior product at a superior price! Sincerely," J. D. San Ramon, CA

" I would like to thank you for the fast shipping last time. I received the jersey Thuesday, which is pretty fast from the States to Denmark. Yours sincerely." H. J. Nivå, DK

"I recently ordered 2 authentic Penn State Football Helmets from Online Sports. I was very pleased with the merchandise. Thank you for the excellent service." M. H. West Caldwell, NJ

"THANK YOU FOR THE FAST DELIVERY !!!!!!!!!! Rec today -6-18-98 !!!!!!!!!! Hope I win Sunday !!!!!!" J. V. FREESOIL, MI

"Just to let you know, I just received the two helmets. They're perfect! Thanks for all your help in filling our order and getting them here so quickly. It's great to actually place an order with a company and not only get what you ordered (miracle #1) but get it earlier than you requested (miracle #2)! Sometimes we forget that there are good companies out there that really do what they say they will do--thanks for reminding us! Thanks again--we really appreciate it!" R. D. Williamsburg, VA

"After surfing for nearly an hour on Yahoo, looking for someone to buy socks from. Voila, you were the first I found - who allowed me to purchase online. Thanks for making it easy to do business." J. B. Cottage Grove, WI

"It was easy to find what I wanted from your catalog. Did you know you're the only place I could find horseshoes? I have searched all over to try to find the game, but haven't been able to find it anywhere!" R. W. Ramona, CA

"Easy to use. I liked seeing the awards you've won from the industry publications and of course, I liked the secure server." T. R. Holly Springs, NC

"It's easy and fast." C. R. Goldsboro, NC

"The order was received yesterday. Thank you so very much for the rush. I will definitely use your company again." L. S. Bend, OR

"Just wanted you to know that I got my jersey with no problems at all!! Thanks so much!" U. G. Rising Sun, MD

"Thank you for your prompt attention to my order. I am indeed impressed!" C. M. Petersburg, AK

"You were such a tremendous help to me, I appreciated it very much! . . . Thanks again for all of your help!!!!" M. T. Saratoga, CA

"I liked the different types of videos avilable. I was able to find exactly what I was looking for." R. L. merritt island, FL

"I've been looking for a 36" wood baseball bat for years and you guys had it. Thank you!!!!!!!!!!!!!" M. L. Hendersonville, NC

"The only place I found that has exactly what I am looking for." D. R. Sault Ste. Marie, ON

"So far I am am impressed with the site . . . I am a first time credit card user for online purchases." J. B. Buffalo, NY

"I think you are all doing a great job. I previously ordered some of your cards and I really enjoy their quality. Keep up the good work." A. D. ROSLINDALE, MA

"Good site! Have bookmarked it for future reference." A. P. Santa Clarita, CA

"Got jersey. Thanks for your help - will definitely do business with you again." R. H. Raleigh, NC

"I like the fact that it was easy to read and didn't require a lot of hassle to order. Also, the product explanation was detailed so I know it is what I need." G. H. Houston, TX

"I received it. Thank you so much for the exceptional service." B. R. Slioam Springs, AR

"I have ordered here before and was elated with the price and quickness of delivery." J. D. San Ramon, CA

"The "search" option allowed me to find what I was looking for quickly and easily. It's a good site!" J. C. Renton, WA

"The site works well and is easy to use. Most of all, I like the fact that you had these sandals...I've had a hard time finding them. Thanks." R. K. Napa, CA

"I've been running all over town looking for one of these rebounders but I didn't know what they were called! 15 minutes on the internet I found it and at a very nice price! Excellent Selection of training aids!" C. T. St Louis, MO

"This is great! I wonder if my brother knows about it yet..." M. B. Snohomish, WA

"Your site is very well organized and I really like the search feature quite a bit. I think my friend will really enjoy what I am ordering from you. Thank you." J. P. Kent, OH

"Thank you for your prompt attention. . . I feel sure that I will make further purchases through yourselves in the future now that I have discovered your comprehensive catalogue, and given that most of the equipment required for football is not easily (if at all) available in the UK. Thank you." R. B. Swindon, England

"I like the systematic way everything is done. . . Shoes Clothing Gym Equipment" P. A. St. Georges, AL

"I thought I'd try to do all my birthday shopping over the net. I have not failed to find what I'm looking for yet! Thanks" D. R. Reading, MA

"Service was timely and easy, so I liked that. Also, responses to e-mail questions were prompt. Thank you." W. P. Ventura, CA

"Maybe THE best commercial shopping cart I have EVER seen!" B. S. Rio Rico, AZ

"This has been a great experience--I have been unable to find this product in any sporting goods store." S. G. New York, NY

"The site is fantastic. I found the ordering process relatively simple." C. H. SOMERSET, BERMUDA

"Great. It contains everything i like. As an oversea hard -to-die 49-er's fan I'm happy to order directly from you. Goodies from the 49-er's are so hard to find in Europe. Thanks for your service. Greatings" M. B. Kehrsatz, SWITZERLAND

"Lots of cool stuff to choose from and good prices." M. C. Scottsdale, AZ

"Very clear. Simple. Direct. And so far, it's flawless!" B. M. Portland, OR

"Thank you so much!!! I will look forward to doing business with you again...I have three stepsons and two grandsons...and it's so fun to be able to do shopping online!!! Thanks again!!" M. S. College Park, MD

"Hi there, Just a quick note to say that i have received that book already and thought that i would drop you a line to say thank you once again, and that it didn't take long to get to the land down under. Will recommend your services to all my kangaroo clients down here. Cheers for now. " A. H. Sydney, AUSTRALIA

"You guys got an oiler helmet for me previously that had otherwise been impossible for me to find. THANKS!!" D. T. Kennewick, WA

"Today I was surprised when I received "The Rig". Talk about customer service, wow, you are there! . . . Very pleased. P.S. It's a great product! " F. M. Honolulu, HI

"Great site with hard to find merchandise!!!!" D. T. Winter Park, FL

"I received my new helmet case today. It was in perfect condition!! I am very happy with the service and hope to do business again in the future." R. C. APO, Ae

"This is my second order. This is cheaper than buying from the local mall and you can get any favorite team. Good job!" R. K. Vancouver, WA

"Hi! Thanks so much for your help. Because of OnLine Sports' continued excellence in customer service, I will continue to do business with you! Good day!!!" J. C. Lawrenceville, GA

"I love the site...nothing at all wrong with it." T. N. Sydney, Australia

"I think you did an excellent job on the useability and functionality of this web site. keep up the good work!" M. L. Pontiac, MI

"Thanks so much - you have a great website and customer service." P. K. Rockville Center, NY

"Very, very convenient and secure!" T. M. Mountaintop, PA

"I wanted to thank you for having a hassle free ordering system, I found it very easy. Thank you" N. G. Fruita, CO

"Excellent stock of products, unable to find this video anywhere else." D. G. Ft. Campbell, KY

"It's great! It's the only place that had what I was looking for. I look forward to doing future business with you guys." L. B. West Point, NY

"You have very good prices." N. G. Boston, MA

"Easy to find products, easy to order. You really helped with those hard to find Xmas gifts." K. P. Culver City, CA

"Thanks, Online Sports. I got my order yesterday! I appreciate all of your great help. Have a wonderful weekend and HAPPY THANKSGIVING!" J. C. Lawrenceville, GA

"Love your customer service. There should be more people like you in the world. It would all be a better place. Go YOU!!!!" A. H. Sydney, AUSTRALIA